BEGINNERS
Fast-track essential hospitality communication skills. Start your hospitality journey the right way.
Building Hospitality Excellence Through Education
Practical knowledge, professional training and innovative solutions for hospitality professionals and businesses.
EXPERIENCED
Take your skills to the next level. Increase guest satisfaction and sales and tips.
MANAGERS
Lead people. Build excellence. Optimise operations and guest experience and reviews.
OWNERS
Create a profitable business through exceptional service. Develop people, systems and long-term success.
Knowledge your team can use the very next day
A practical guide to service standards, communication and the small details that transform ordinary service into an exceptional guest experience.
PRACTICALCreate consistent standards, resolve difficult moments and turn service into loyalty.
APPLICABLEFor everyday service
A waiter is not responsible for everything. But he influences almost everything.
A waiter doesn't choose the menu, set the prices or define the business strategy. Yet every interaction can influence the guest experience, the team's performance, the restaurant's reputation and ultimately its success.
35+years of
experience
experience
About Nikos Sliousaregko
Hospitality consultant, business development executive, author and trainer with more than 35 years of international professional experience.
His work combines hands-on operational knowledge, leadership and business development with a simple belief: exceptional service is built through knowledge, consistency and genuine care for people.
More DetailsWhat Hospitality Professionals Say
Real perspectives from professionals who have experienced my work, training and approach to hospitality.
Practical & Inspiring.
“An outstanding book filled with practical knowledge and real-life examples. Every chapter is clear, relevant, and immediately applicable. A valuable resource for anyone who wants to improve service quality and build a stronger hospitality business.”
Chris DimitrakopoulosEntrepreneur
Knowledge That Works.
“This book is much more than a training guide. It helps owners, managers, and teams speak the same language, improve communication, and deliver a consistently higher level of guest service.”
Vasilis PapanastasiouRestaurant owner
A Complete Guide.
“After more than 30 years in the hospitality industry, I rarely come across a book that presents professional service in such a simple, practical, and effective way. An essential guide for every hospitality professional.”
Michael ChatzidisHo.Re.Ca supplier
Coming Soon:
A new approach to hospitality technology, designed to simplify operations, support teams and improve the guest experience.
LET'S TALK
Have a question about training, service, hospitality or business development? Get in touch and let's see how I can help.
info@6plus6service.com